Something went wrong and office 365 outlook couldn’t set up your account

If you are trying to set up your Office 365 account and use an email account, such as Gmail and outlook that there are chances that you encounter error stated by “something went wrong and office 365 outlook couldn’t set up your account. This something went wrong outlook error might occur because there are the old advanced settings that are hidden during the configuration wizard. Ever since the outlook app has updated the way the email accounts are added to the users of IMAP and POP users have big headaches. In this article, you will get the solution to fix the office something went wrong error.

Something went wrong outlook

Remember when you click on the outlook 2016 and get the setup with Office 365 account then we will see Something went wrong outlook error. If you have tried every possible permutation and combination to fix this issue and still unsuccessful then you will get the solution in this article. The point to remember, the issue is not with the product license that is assigned to you

How to fix Something went the wrong outlook?

As you come across this error, you have Microsoft office multi-factor authentication enabled on all the accounts and for which you have made the assumption. For this, you just need to create an App password for Outlook.

  • Just tap on the profile image near the top right of the Office portal and then tap on the “My Account” link.
  • Then tap on the “Manage security & Privacy” and then tap on the “Additional security verification” button.
  • Tap on the “Create and manage app passwords” option and then generate and copy the code.
  • Once we have copied or pasted the password in the credentials prompt and tap on the “Save” option.
  • Congratulations! We have set up the outlook 2016 to Office 365 setup.

How to configure IMAP or POP manually Office Outlook account?

If your search couldn’t be completed, just follow the instructions given below:

  1. Choose Email accounts then go to the email tab and tap on the “New” option.
  2. Choose the option labeled as “Manual setup or additional server types”.
  3. Tap on the “POP” or “IMAP” button.
  4. Enter all the necessary information associated with the email.
  5. Do not forget to change the ports by going to the “More settings” option.

How to fix Something went the wrong outlook?

Here are some of the steps that you need to consider to fix the error:

  1. Try to use and equip yourselves with using an old Outlook setup.
  2. Just disable IPV6.
  3. You need to modify the registry you are using.
  4. Just update the Microsoft Office suite and check your firewall.
  5. Remove all the Outlook credentials that were initially to many accounts.

In a conclusive viewpoint:

Frequently asked questions

We hope that this article has helped to deal with the Something went wrong outlook error. If you still have queries related to the topic or you are stuck in between the steps to resolve office something went wrong, then we strongly recommend you to visit The customer support assistants will help you to resolve your queries.

Why can’t I log into my Outlook account?

If you are having problems signing into the Outlook account then you need to make sure that the caps lock is turned off with all the passwords in a case sensitive. Also, it is important that the email address is spelled correctly. Remember, the account hasn’t been inactive for more than  365 days.

 Why can’t Outlook save my account settings?

If you are getting a message that Something went wrong and Outlook cannot save your account settings then the suggestion is to use the old Outlook account to deal with the error. Just open the control panel and tap on the “Windows +R” keys and type “Control” in the field and then hit on the “Enter” button.

How do you reset outlook?

To reset the Outlook you need to tap on the “Windows+ R” keys that will bring up the display with the “Run” dialog box. You will enter the “outlook.exe/resetnavpane” command on the space provided. The command does stand for the “Reset navigation panel” tab that is essential and important to consider when you are resetting the outlook.

 Why does my outlook say something went wrong?

If the Outlook says something went wrong then this problem usually occurs with the issues related to the web browser. If you want to sort the issue then cleat your cache and then check if the issue still persists. Just fix the problem be sure you check your antivirus and make sure that Hotmail isn’t blocked.

Add a Comment

Your email address will not be published. Required fields are marked *

Reload Image
Disclaimer** Any information on that resembles Microsoft Office is just for training and educational purposes. All rights of the logos, images, facts used on this website are reserved to its respective owners. Hence, we completely disclaim its proprietary or any association with them. If a user takes any action through this website or through the third-party links present here, he will be completely responsible for it.